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Legal

Privacy policy

How IronGlass LLC collects, uses and protects your personal data when you browse this site or order AIR lenses.

Effective [10 aug 2026]
Updated [10 aug 2026]
Controller IronGlass LLC
Contents
01Who we are 02Data we collect 03Why we use it 04Who we share it with 05International transfers 06How long we keep it 07Cookies 08Your rights 09California residents 10Security 11Children 12Changes 13Contact

01Who we are

IronGlass LLC is the data controller responsible for personal data collected through this website.

IronGlass LLC
2014 Capitol Ave, Suite 100 #4004
Sacramento, CA 95811
United States

Email hello@ironglassadapters.com

Our lenses are manufactured at our production workshop in Lviv, Ukraine, and orders are dispatched from there. Some of your order information is therefore processed in Ukraine — see section 05.

02Data we collect

What you give us

  • Name, email address, shipping and billing address
  • Phone number, if you provide one
  • Order details: lens series, focal lengths, mount and optics configuration
  • Company name and VAT or EORI number, for business orders
  • The content of emails and support requests you send us

Payment data

Card payments are processed by Stripe. Your full card number, expiry date and security code go directly to Stripe and never reach our servers. We receive only the last four digits, the card brand, the billing country and whether the payment succeeded.

Collected automatically

  • IP address, browser, device type and operating system
  • Pages visited, referring page and time of visit
  • Cookie identifiers — see section 07

03Why we use it, and on what legal basis

If you are in the EU, EEA, UK or Switzerland, we rely on the following legal bases under the GDPR.

PurposeLegal basis
Processing and fulfilling your order, arranging delivery, handling returns and warranty claimsPerformance of a contract
Answering your enquiries and providing supportPerformance of a contract, or our legitimate interests
Preventing fraud and keeping the site secureLegitimate interests
Keeping accounting, tax and customs recordsLegal obligation
Sending marketing emailsConsent
Non-essential cookies and analyticsConsent

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that already took place.

04Who we share it with

We do not sell your personal data. We share it only with the parties below, and only as far as each of them needs it.

RecipientWhat they receiveWhere
Webflow, Inc. — website hosting and ecommerce platformOrder data, form submissions, server logsUnited States
Stripe, Inc. — payment processingPayment and billing details, order amountUnited States
IronGlass production workshop — manufacturing and dispatchName, delivery address, phone, order contentsUkraine
Carriers — UPS, Ukrposhta and other couriersName, delivery address, phone, contents declarationDepends on destination
Customs authoritiesName, address, declared value and description of goodsYour country

Webflow acts as our processor under its Data Processing Addendum; its own subprocessors are listed at webflow.com/legal/subprocessors.

Stripe acts as an independent controller for the payment data it collects. Its handling of that data is governed by the Stripe Privacy Policy.

We may also disclose data where the law requires it, or to enforce our terms and protect our rights.

05International transfers

We are based in the United States and manufacture in Ukraine. If you are in the EU, EEA, UK or Switzerland, your data will leave your country.

Transfers to the United States

Both Webflow and Stripe are certified under the EU–U.S. Data Privacy Framework, its UK Extension and the Swiss–U.S. Data Privacy Framework. Under the European Commission's adequacy decision for the Framework, transfers to certified U.S. organisations can proceed without additional authorisation. Webflow's Data Processing Addendum additionally incorporates the EU Standard Contractual Clauses and the UK International Data Transfer Agreement.

Transfers to Ukraine

Ukraine is not covered by an EU adequacy decision. For the order data we send to our production workshop, we rely on the European Commission's Standard Contractual Clauses together with appropriate technical and organisational safeguards. Where a transfer is strictly necessary to perform the contract you have entered into with us — for example, passing your delivery address to a carrier — we may also rely on Article 49(1)(b) GDPR.

You can request details of the safeguards in place by writing to us.

06How long we keep it

DataRetention
Order and transaction records7 years, to meet tax and accounting obligations
Warranty and service recordsWarranty period plus 2 years
Support correspondence3 years from the last message
Marketing contact detailsUntil you unsubscribe, then a suppression record only
Server logsUp to 12 months

07Cookies

Strictly necessary cookies keep the site working — they hold your cart, maintain your session and help protect the checkout against fraud. These are set by Webflow and Stripe and do not require your consent.

Any analytics, advertising or other non-essential cookies are set only after you accept them. You can accept or reject them from the cookie banner, and change your choice at any time.

You can also block or delete cookies in your browser settings, though parts of the site may then stop working correctly.

08Your rights

If you are in the EU, EEA, UK or Switzerland, you have the right to:

  • Ask what personal data we hold about you, and receive a copy
  • Have inaccurate data corrected
  • Have your data deleted, where no legal obligation requires us to keep it
  • Restrict how we use your data while a dispute is resolved
  • Receive your data in a portable format, or have it sent to another provider
  • Object to processing based on our legitimate interests
  • Withdraw consent you previously gave

Write to hello@ironglassadapters.com and we will respond within one month, free of charge. We may ask you to confirm your identity first.

If you are unhappy with how we handled your request, you can complain to your national data protection authority. In the UK that is the Information Commissioner's Office.

09California residents

Under the CCPA as amended by the CPRA, California residents can ask what personal information we collect and disclose, ask us to correct or delete it, and are protected against discrimination for exercising these rights.

We do not sell personal information, and we do not share it for cross-context behavioural advertising. We do not knowingly collect sensitive personal information beyond what is needed to process your order.

To make a request, email hello@ironglassadapters.com with the subject line "California privacy request". You can use an authorised agent, in which case we will ask for proof of authorisation.

10Security

The site is served over HTTPS. Payment data goes directly to Stripe over an encrypted connection and is handled under its PCI DSS Level 1 certification. Webflow holds a SOC 2 certification and encrypts data in transit and at rest. Access to order data is limited to team members who need it to fulfil orders and provide support.

No method of transmission over the internet is completely secure. If a breach affects your data and is likely to put your rights at risk, we will notify you and the relevant authority as the law requires.

11Children

This site and our products are intended for professional and adult use. We do not knowingly collect personal data from anyone under 16. If you believe a child has given us their data, write to us and we will delete it.

12Changes to this policy

We may update this policy as our practices or the law change. The effective date above shows the current version. If a change materially affects how we use your data, we will tell you by email or with a notice on the site before it takes effect.

13Contact us

For any question about this policy or your personal data:

IronGlass LLC
2014 Capitol Ave, Suite 100 #4004
Sacramento, CA 95811
United States
hello@ironglassadapters.com

Questions about your data?

hello@ironglassadapters.com
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